Support
Help for Peerelle, the guided rental-vehicle photo app that keeps photos on your device.
FAQ
How do I start a trip?
Open Peerelle and choose a guided capture for pickup or return. Follow the on-screen prompts. No account or sign-in is required.
Where do my photos go?
Photos stay on your device. Peerelle does not upload them. If you share or export photos with other apps, that sharing is under your control and those apps’ policies.
How do I delete my photos or Peerelle data?
Remove photos in the app if that option is available, clear the app’s storage in your device settings, or uninstall Peerelle. Uninstalling or clearing app data typically deletes Peerelle’s on-device content. Peerelle cannot restore data that only existed on your phone.
Why does Peerelle need camera permission?
Camera access is required to take inspection photos. Peerelle uses the camera only when you capture photos in the app. You can revoke permission in system settings; without it you will not be able to take new photos.
Does Peerelle use my location?
Location is optional. If you allow it for geotags on photos, that information stays with the photos on your device. You can deny location and still use guided capture.
Do I need an account?
No. Peerelle does not require an account.
Is Peerelle affiliated with Turo or my insurer?
No. Peerelle is an independent tool. It is not affiliated with Turo, other rental platforms, or insurance companies, and it does not provide insurance or legal advice. See the Terms of Use.